At Indivibes, we aim to deliver high-quality products and a smooth shopping experience. Please read our return and refund policy carefully.
📌 Return Policy
- Returns are accepted only in case of damaged, defective, or incorrect products.
- You must notify us within 48 hours of delivery.
- The product must be unused, in original packaging, and in resalable condition.
- An unboxing video or clear images may be required for verification.
📌 Non-Returnable Items
- Used or damaged products (after delivery)
- Products without original packaging
- Items purchased under special offers or clearance sale
📌 Refund Policy
- Once your return request is approved, refunds will be processed within 5–7 business days.
- The refund will be issued to your original payment method or as store credit (if applicable).
📌 Replacement Policy
- We provide replacement for eligible products after verification.
- Replacement will be dispatched once the returned item is received or approved.
📌 Cancellation Policy
- Orders can be cancelled before dispatch only.
- Once shipped, cancellation is not allowed.
📌 Contact Us
Brand Name: Indivibes
Business Name: Arth International
Phone: 9990600963
Email: sales@arthexim.com
Address: 24 LGF, Devika Chambers, Raj Nagar District Center, Ghaziabad, Uttar Pradesh – 201017